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We offer you complete personal support regarding our services. You can reach us by various means, whether it be a Mail, a Call or through WhatsApp.

We may also already have a solution for your concerns. Visit our FAQs Section.

Feel free to reach us out. We are available anytime in 24 hours a day, 7 days a Week.

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Frequently Asked Questions

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General Frequently Asked Questions

We offer a range of luxury vehicles, including brands like BMW, Audi, Mercedes-Benz, and more, ensuring a premium experience for our clients. Our ranges start from Toyota Innova Crysta to Mercedes Benz GLS to Rolls Royce. You can easily connect to us through WhatsApp, Facebook, Google or Give us a Call and our Executives shall be ready to help you choose the exact best for you.

You can easily book a luxury car through our website or by contacting our customer service team. Simply provide your travel details, and we will take care of the rest!
Give us a Call or connect to us through WhatsApp, Facebook or Google. Our executives shall help you out with the booking.

Yes, all our rentals include professional chauffeurs who are trained to deliver exceptional service and ensure your comfort during the journey. You can rent a luxury car with driver from Luxorides.

We primarily charge base fare but There are multiple variable charges that incur during the trip. Example, Tolls, Parkings and State Taxes. However, with prior knowledge of the itinerary, we can arrange for a consolidated pricing. For a better understanding of how these rates are charged, Please scroll down to our General FAQs on Additional/Extra Charges section. We believe in transparency and will inform you of any additional charges before your booking is confirmed.

Yes, you can modify or cancel your booking up to 24 hours before your scheduled pickup time without any penalty. Please refer to our Cancellation and Refund Policy for more details.

Absolutely! We provide specialized packages for weddings, corporate events, and other special occasions. Contact us for customized solutions tailored to your needs.

Luxorides operates in multiple cities across India, including Delhi and NCR (Gurgaon,Noida, Greater Noida, Faridabad), Mumbai, Bangalore, Hyderabad, Chennai, Ahmedabad, Jaipur, Agra, Udaipur and other Top tiered cities of India. Please check our website for a full list of service areas.

Yes, all our vehicles are equipped with top-of-the-line safety features and are regularly maintained to ensure a safe and secure travel experience. If you need extra security, We can arrange that too.

We have a stringent quality control process in place. Our vehicles undergo regular inspections and maintenance to guarantee that they meet our high standards of quality and safety.

Yes, we provide flexible long-term rental options for individuals and corporate clients. Please contact us to discuss your specific requirements.

If you encounter any issues during your rental, please contact our customer support team immediately. We are here to assist you and resolve any problems promptly.

We prioritize our passengers' safety by regularly maintaining and inspecting our vehicles and equipping them with the latest safety features. Our chauffeurs are professionally trained, and background checked, ensuring you and your loved ones are in safe hands.

At Luxorides, We are committed to offer a premium and reliable service. We ensure that each vehicle is equipped as per the safety standards and that our chauffeurs undergo rigorous training. Whether it's for business or family travel, your trust is our priority.

Other Frequently Asked Questions

We offer an array of premium executive vehicles, including sedans like Mercedes Benz E-Class, S-Class, S-Class Maybach, BMW 5 Series, 7 Series, Audi A6 and Toyota Camry; SUVs like Mercedes-Benz GLE, Mercedes-Benz GLS, Audi Q7, and BMW X7; and luxury vans like Kia Carnival, Mercedes V Class Viano, Toyota Vellfire, ideal for corporate events, business meetings, and executive travel.

Yes, we offer flexible booking options for single events or recurring corporate trips. Whether you need transportation for a day or a long-term contract, we can tailor it to your travel needs.

Yes, we do offer executive and VIP airport transfer services with premium cars like Toyota Innova Crysta, Toyota Fortuner, Kia Carnival to luxury cars like Audi A6, BMW 5 Series, BMW 7 Series, Mercedes Benz E-Class, S-Class, Audi Q7, Mercedes Benz GLS, Mercedes Benz GLE and more ensuring timely arrivals and departures for business professionals.

While we recommend booking in advance, we also accommodate last-minute requests, ensuring swift and professional service whenever needed.

Our executive vehicles come with in-car amenities such as tissue boxes, bottled water, and newspapers, along with other premium services to enhance your travel experience.

General FAQs on Additional/Extra Charges

While additional charges may apply, we can offer customized, holistic packages tailored to your specific needs, ensuring a seamless and transparent experience without any unexpected costs.

Yes, Our base fare includes Chauffeur and fuel charges and they're not charged extra.

Garage-to-garage billing ensures that the vehicle is available and ready at the start of your trip. It covers the distance from our garage to your location and back, ensuring timely service and vehicle maintenance. However, if you prefer, this can be included in an all-in-one package to simplify your billing.

To ensure a smooth experience, tolls, parking fees, and state taxes are charged separately. These costs vary based on your route, but we can offer packages that consolidate these charges, so there are no surprises during your trip.

Post-limit charges apply when you exceed the agreed time or mileage, but don't worry! We'll keep you informed of these charges beforehand, and we can even design a package that fits your travel needs to avoid any unexpected costs.

Night and chauffeur allowances ensure our chauffeurs are compensated for extended or late-night duties, ensuring they provide top-tier service throughout. If your trip runs late, we'll ensure the allowance is included in your customized package for convenience.

How It Works

You are Important to us.
We believe in a personalised experience for your ride.
You can always Contact Us if you need any help.

1

Choose your Ride

We offer a wide range of Vehicles that can fit all your requirements.
All our vehicles are Chauffeur driven.
Explore Cars/ Brands/ Services

2

Initiate Booking Request

Initiate Booking Request by Filling out the Booking Form.
Booking Form

3

Get Confirmation

You shall recieve your Booking Confirmation within next few hours (Upto 4 hours).
Contact Us

Lets Start Over!